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How to Recall an Email in Outlook

How to Recall an Email in Outlook

Recall Email

Table of contents:

  1. Recalling message in Outlook 2013 & 2010
  2. Recalling message in Outlook 2016
  3. The way to recall sent message in Outlook 2007
  4. Message recalling in Outlook 365 (online)

The first step that will allow one to successfully use the feature of recalling or changing an email in Outlook, is understanding the purpose of it, as well as the logic behind it. Many people have definitely experienced a situation when a wrong email or attachment to it has been sent. Luckily, Outlook has provided a solution for that.

Users have the opportunity to recall an email in Outlook or edit a message that has already been sent to the recipient. Moreover, the latter will not see any traces of the unsent message in this mailbox. However, there is one important detail: if an email has already been opened, this feature will not work. In this perspective, it is only suitable for messages that were not yet opened.

Info on How to Recall an Email in Outlook


Because there are different versions of Microsoft Outlook that were released in different years, the instructions on how to recall an email in Outlook 2010 and further versions are alike. Even though visually these versions may seem a little different, the guides on how to recall an email in Outlook 2013 or an earlier version will be similar.

The first step would be to open the Outlook and log in or create an account. After that, a user needs to select the Sent Items folder and pick the email that has already been sent.

Find a File tab and click on it. After doing that, a list of possible actions will appear. The first one will be Info, and that is what we need. Selecting it, on the right part of the screen a new option will appear such as Permissions, Move to Folder, and Message Recall and Resend.

Recall & Resend menu File
The next step would be to click on the last tab. There will be two options: recall or resend. A user needs to choose one that is needed. Then, one should click OK and the process will be complete. To make sure that the action was successful, a user can choose to receive a message with confirmation of recalling or a failure report.

How to Recall an Email in Outlook 2016

The process in this version will a little different. Firstly, one needs to open a folder with sent emails and select the one that needs recalling. After that, a user will see a tab More Action in the Access Bar in the top left corner of the screen. Clicking on it will present new possible actions, and one needs to click on the tab Recall This Message.

Recall This Message... menu

The same as before, the options of deleting or replacing it will appear. After choosing the suitable one, press OK and the process will be completed.

How to Recall an Email in Outlook 2007

The first step would be to open the mail folder and choosing Sent Items. After that, in the Access Bar, a user will see a tab Other Actions. One should click on it to see such options as Edit Message and Recall this Message. The latter is what a user needs. Then the steps are similar to ones in the other Outlook versions: choose between deleting or replacing a message and press OK.

Outlook 2007 - recall message

Then one will be able to recall an email in Outlook 2007.

How to Recall an Email in Outlook 365

The possibility of recalling or replacing an email is also available in the web version, Microsoft Outlook 365. The steps a user needs to take are similar to the versions of 2013 and 2016. Of course, one will need to open a browser and type Microsoft Outlook 365 in the searcher to enter the official website. After logging in or registering a new account, there should be no difficulties in recalling an email using a guide provided before.

Thus, all versions of Microsoft Outlook offer a feature of recalling or changing an email. Users can cancel sending and change an email that has already been sent. However, it only works with messages that have not been opened and read yet.

Using a thorough guide provided in the article, a user will have no troubles using this feature in any of Outlook versions.

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Michael Schnipper

Hey, how long this option works? What if the message was already received by recipient, will it disappear in his/her list of messages?

Hi, there is no such option in the WLM, article describing the Outlook functionality.

Hi, How I may recall email in Windows Live Mail? I sent several emails and want to delete couple of them, but there is no such option in Live Mail. Or I just can’t find it.

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How to Recall an Email in Outlook

time to read: 3 min